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How do I backup my multi X setup to the myzyxelcloud?

DavebarrattDavebarratt Posts: 6  Junior Member
I want to backup the settings of my 3 multi x devices but don't understand how to do this?  If i go to myzyxelcloud and login with my google account and click search nothing is found either from a pc or from my phone which has the multi X app on it.  And when i manually enter the mac address & serial nothing is found.


  • Zyxel_JerryZyxel_Jerry Posts: 32  Zyxel Moderator
    Dear Sir,

    The mycloud.zyxel.com could check the NAS device on the website, but Multy device will not display on it.

    Best regards,

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