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NAS326 Unable to pair device

JellyJelly Posts: 2  Junior Member
edited June 29 in Questions
So I just tried to pair my device via the zyxelCloud. On https://mycloud.zyxel.com the nas is found but when I try to pair the device, as soon as I click the button on the nas it says "device not found".
The nas has internet access, ping works
DNS settings are correct
Router allows Upnp
Manually set a portforward on the router and I was able to access the nas via wan ip.

#NAS_June_2020

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Answers

  • TY9527TY9527 Posts: 67  Warrior Member
    You may try uninstall and re-install the  zyxelCloud APP in your NAS.
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