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NAS542 get system logs

Alex MAlex M Posts: 4  Junior Member
edited March 20 in Questions
Hi, I have a problem connected with copying files to NAS via SMB,
but the problem isn't permanent.
How can I get NAS system logs to know more about the trouble?



#NAS_Mar_2020
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Answers

  • MelMel Posts: 71  Warrior Member
    edited March 23
    Can you explain details about the problem of copying files to NAS via SMB?
    (NAS -> PC or PC -> NAS or Both?)
    What kind of situation you encountered?
  • Alex MAlex M Posts: 4  Junior Member
    I started a ticket in Zyxel Support, but they definetely don't want to help, just ask a hundred questions and advice to reset NAS to default or reboot or remake a RAID5 volume. Frustrating!
    I can illustrate my trouble with this footage:

    So I'm very excited to get the logs

  • MelMel Posts: 71  Warrior Member
    edited March 25
    Do you check all HDDs has bad track or not?

    May I know does the copy problem still occurred if you used WebDAV to mount the shared folders on your Windows device? I used freeware: RaiDrive (https://www.raidrive.com/) for this.
  • Alex MAlex M Posts: 4  Junior Member
    Mel, it's a Zyxel Support's way to help.  Asking questions, wondering if the NAS works in some other protocol, exp SMB, FTP, USB etc.
    It must work with SMB correctly, but it doesn't.
    So, does anybody know how to get the NAS system log?
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