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Why can't I play the live video?
Please kindly check the following items:
1. Make sure the camera and mobile device can surf
2. If the bandwidth is limited by router, please make sure the bandwidth is over 3Mbps at least.
3. If the default resolution is 1080P, change the resolution from 1080P to 720P and try again.
the problem is not caused by above items, please kindly contact your reseller
or local support team for the assistance.