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Lte 5366 problem

Boris34Boris34 Posts: 2  Junior Member
edited March 18 in Questions
Hallo I'm italian.  I have a LTE5366 only connected with a 4g sim my provider is Tim. I have this problem, sometime the modem lose connection, I need to reboot it. The firmware is V1.00(ABKA.0)C0 . I have a pocket router and I haven't problem with the same Sim. Have you any  ad vice for me?

#LTE_Mar_2019

Answers

  • Zyxel_Support_CPEZyxel_Support_CPE Posts: 135  Warrior Member

    Hi Boris34,

    May I know if you have external antenna on your device? If no, can you please help to check the setting of antenna selection? To configure it to “internal” and then check if this issue is resolved or not.


  • Boris34Boris34 Posts: 2  Junior Member
    I have eterna antennaantennas and I set  the configurati on "external"
  • Zyxel_Support_CPEZyxel_Support_CPE Posts: 135  Warrior Member

    Hi Boris34,

    May I ask your help to configure it to “internal” antenna to check if it can be fixed or not?  


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