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What to do when the throughput is not good enough between the Primary node and the extender?

Zyxel_SupportZyxel_Support Posts: 423  Zyxel Moderator
edited September 2018 in FAQ - Multy Plus
When running speed test to diagnose, the result shows the throughput is not good enough between the 2 nodes, please check the signal strength either by using the Multy App or through Web GUI.

The Multy App

Please refer to the article How to check the signal strength via Multy app? for the method to identify whether the current signal strength is good enough.
  • If it shows "The signal strength is weak", please follow the instruction to move the extender Multy Plus (WSQ60) closer.
  • If it shows "Their signal strengths may conflict", please follow the instruction to move the extender Multy Plus (WSQ60) farther.

Web GUI

Please refer to the article How to check the signal strength via Web GUI? for the method to identify whether the current signal strength is good enough.
  • If it shows "far" on the Web GUI, please move the extender Multy Plus (WSQ60) closer.
  • If it shows "close" on the Web GUI, please move the extender Multy Plus (WSQ60) farther.
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