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VMG3925-B10B drops 5GHz wireless several times a day - HELP!
Turning to this forum as my last resort.
I recently got fiber installed and along came the Zyxel VMG3925-B10B router.
I registered both a 2.4 and a 5GHz wireless through the router without problems. I used the same password for the two networks.
But, for three weeks now, my 5GHz wireless keeps on failing several times a day, so that I have to restart the modem in order for it to work again. This is not popular in a family of 4.
The SSID is showing but when I try and access it via an iPhone for example, is says "Wrong password" even though it is the correct one. I can tell when the 5GHz is failing as the internet connection is inaccessible. Sometimes the SSID is not even visible as a wireless network.
The 2.4 GHz is not affected at all, which is very strange. But I want the speed of the 5GHz for a couple of my devices.
My provider has been abolute sh*it in providing a solution as they have never encountered the problem they say. Evrything looks good at their central. They are having me try to turn off some of my older devices like an iPad 1st gen to see if that helps, but it hasn't.
Router has latest firmware and everything - I've checked. And I also recived a new one, because this was also happening on the previous Zyxel router (same model).
I previously had a Sagemcom Fast 3890V2 router from my previous provider through a coax connection without any wireless problems at all, which makes me think it has something to do with the new hardware.
Do I need to configure something in the router, missing a check mark or something - I am at a loss here!
Sorry for lengthy post - but any help will be greatly appreciated.