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What to do when Multy Plus (WSQ60) fails to upgrade firmware?

Zyxel_SupportZyxel_Support Posts: 426  Zyxel Moderator
edited August 2018 in FAQ - Multy Plus
When the Multy app prompts a message to tell you that Multy Plus (WSQ60) fails to upgrade firmware, the possible reason is that Internet was disconnected during firmware upgrading. Please check Internet connection first. If Internet connection is alive, please reset and reinstall Multy Plus (WSQ60).



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